When I got out of college, I fell in love with mediation—resolving other people’s conflicts in all kinds of settings. In developing my mediation career, I got deep into psychology as a therapist, and then deep into law, as a family lawyer. Putting these professions together, I developed a niche in handling high conflict personalities in family, workplace, and legal disputes. Now I teach how to mediate and negotiate with high conflict people around the world. I am excited to share how to negotiate in high conflict situations to bring peace to relationships everywhere.
I wrote...
So, What's Your Proposal? Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!
I designed this book for anyone to use, but especially those dealing with a high conflict person who loves to blame others for everything. I also wrote it for professional mediators and negotiators dealing with high conflict cases, whether family conflicts, workplace disputes, or legal cases. It cuts to the chase by going straight to proposals, because this works best with high conflict. This makes it extremely simple to use with a 3-step proposal process, which I lay out with numerous examples. Dealing with high conflict people can seem complicated, but the simplest methods work best. After forty years as a mediator (part of the time as a therapist and then as a lawyer), this is my simplest method for resolving conflicts with anyone!
This has been my all-time favorite basic book on negotiation since someone gave it to me way back in 1982 when I was starting my mediation career. Short, simple, and easy-to-read, it has sold an estimated 15 million copies and totally changed the field of negotiations. It introduced the world to interest-based, win-win negotiations as the better alternative to traditional win-lose positional bargaining, which often leads to dissatisfaction for one or both parties. It contains dozens of tips that anyone can use, from buying a car to getting a raise to settling an international political dispute. The authors have extensive experience and have explained the key principles of interest-based negotiation with numerous examples. For brand new and experienced negotiators and mediators.
__________________________ THE WORLD'S BESTSELLING GUIDE TO NEGOTIATION
Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles like:
* Don't bargain over positions
* Separate the people from the problem and
* Insist on objective criteria
Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.
This is a follow-up book to the famous Getting to Yes. In Getting Past No, the author addresses the issues of dealing with more difficult people and difficult situations. He spells out a 5-step method with details of how to implement each simple tactic: Don’t React, Don’t Argue, Don’t Reject, Don’t Push, and Don’t Escalate. Of course, each of these chapters has a dozen techniques and principles within it which gives even the least experienced negotiator some good ideas as to how to proceed. He emphasizes the importance of preparation and includes a worksheet to help with that. Experience tells me he’s right!
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements…
I live in the world of high conflict and teaching others how to deal with it. So, I create methods and collect other people’s methods to improve my own work, and this is one of the ones that is mentioned a lot. I like the detail of this step-by-step method and the book’s numerous examples (which is when we learn the most). They talk about starting with heart, and really looking at yourself—which is crucial! Avoiding the fool’s choice of speaking up in difficult situations or remaining silent is addressed, so that the reader gains confidence that they can deal with these difficult conversations. As they point out, if you fail at a crucial conversation, it can be devastating. Better to read this book.
The New York Times and Washington Post bestseller that changed the way millions communicate
"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." -from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." -Mark Victor Hansen, cocreator of the #1…
I got this book when I was in law school and found it to be filled with insights that I never expected nor got anywhere else. It must be good because it’s on its 8th edition now! However, I should warn you that it’s dense (over 600 pages) and designed for students. But for the reader who wants to become a serious professional negotiator, this is the book I keep referring back to. This is for the person who wants a really deep dive into the subject of negotiations. It covers every aspect from psychology to economics to closing the deal.
Negotiation is a critical skill needed for effective management. Negotiation 8e by Roy J. Lewicki, David M. Saunders, and Bruce Barry explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates.
This is honestly one of the smartest books I have ever read about group thinking, negotiating in groups, and avoiding massive group mistakes—which happen around the world every day! The authors give examples from negotiating the names of new household products to understanding group polarization and how to negotiate around it. They break down numerous conflict situations involving groups and give very detailed insights into what is going wrong and what can be done to make things go well. This is a great little book for negotiators, business managers, politicians, and everyday people who want to know how to get what they want in any group negotiations.
Why are group decisions so hard? Since the beginning of human history, people have made decisions in groups--first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right? Back to reality. We've all been involved in group decisions--and they're hard. And they often turn out badly. Why? Many blame bad decisions on "groupthink" without a clear idea…
I have spent my entire professional life quietly patrolling the frontiers of understanding human consciousness. I was an early adopter in the burgeoning field of biofeedback, then neurofeedback and neuroscience, plus theory and practices of humanistic and transpersonal psychology, plus steeping myself in systems theory as a context for all these other fields of focus. I hold a MS in psychology from San Francisco State University and a PhD from Saybrook Institute. I live in Mount Shasta CA with Molly, my life partner for over 60 years. We have two sons and two grandchildren.
In this thoroughly researched and exquisitely crafted treatise, Jim Brown synthesizes the newest understandings in neuroscience, developmental psychology, and dynamical systems theory for educators and others committed to nurturing human development.
He explains complex concepts in down-to-earth terms, suggesting how these understandings can transform education to engender optimal learning and intelligence. He explores the nature of consciousness, intelligence, and mind.
Brown then offers a model of optimal human learning through lifelong brain development within a supportive culture--drawing on the work of Piaget, Erickson, Maslow, Kohlberg, and Steiner--and how that work is being vastly expanded by neuroscience and dynamical systems thinking.
Mindleap: A Fresh View of Education Empowered by Neuroscience and Systems Thinking
In this thoroughly-researched and exquisitely crafted treatise, Jim Brown synthesizes the newest understandings in neuroscience, developmental psychology, and dynamical systems theory for educators and others committed to nurturing human development. He explains complex concepts in down-to-earth terms, suggesting how these understandings can transform education to truly engender optimal learning and intelligence. He explores the nature of consciousness, intelligence, and mind. Brown then offers a model of optimal human learning through life-long brain development within a supportive culture--drawing on the work of Piaget, Erickson, Maslow, Kohlberg, and Steiner--and how that work is being vastly expanded by neuroscience and dynamical systems thinking.
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